Welcoming you Back Safely

Before you come and see a show, please read through the Theatre's Covid protocols and details of the Covid Status Check that all ticketholders must complete on arrival at the Riverside Theatre.

We are delighted to welcome you back to the Riverside Theatre. Please read the following information carefully and share it with all other members of your party. If you booked tickets on behalf of someone else, please forward this information to them.
Whilst the Northern Ireland Executive has removed social distancing restrictions for theatres.

For the protection of all audience members and staff, and in accordance with the current legislative requirements, we will only admit ticketholders after they have completed a Covid Status Check at the box office of the Theatre.

Please note that it is also a legal requirement to complete a track and trace form on entry to the Theatre (either by completing the emailed form before attending, scanning the QR code provided, or giving your details to a member of staff), and to wear a face covering at all times, including while seated in the auditorium, unless you are eating, drinking or exempt.

What to expect in the Theatre

Contact tracing

We are required by law to ask all ticketholders over the age of 16 to scan a QR code and complete a short contact tracing form detailing their name and phone number. Anyone unable to scan this code will be asked to complete a manual form. This data will be held securely for 21 days before being deleted, and will be provided to the Public Health Agency on request.

Covid safety measures

Your safety is our number one priority, and we have put in place the following measures to reduce the risk of Covid transmission once inside the Theatre:

  • Face coverings are mandatory by law in all parts of the Theatre including the auditorium for ticketholders aged 13 and above, unless you are eating, drinking, or exempt
  • You will be asked to sanitise your hands on arrival.
  • The Theatre will be thoroughly cleaned between performances.
  • High frequency touch points (door handles etc) will be cleaned regularly

We keep our Covid-secure measures under regular review and will update our procedures in line with any new guidance or requirement issued by local or central government.

We will send you a pre-show email a few days ahead of your visit to remind you of the latest guidance, but please also check back to this page shortly before attending. All information is correct at the time of publication and is subject to change in response to Government guidelines.

We look forward to seeing you and hope you enjoy your visit.